Below is a list of common questions we get so take a few minutes to check it out. If you have a question that isn't answered here, feel free to contact us!

What’s your refund policy?

If we are unable to complete your reservation due to issues such as dangerous weather conditions, mechanical issues or staffing restrictions then you will receive a full refund. If you need to cancel and we are able to re-book your reservation then you will receive a refund in the amount of the replaced transaction. If not, there are no refunds.

Is a thunderstorm considered to be dangerous enough weather to cancel a reservation?

It depends on the type of reservation. Most of the time thunderstorms will only last a few minutes and it will get nice again so we will just postpone our departure. If there are too many regularly-occurring storms in the area and you are on a charter trip or an excursion trip, then yes, we may cancel due to the weather. If you are spending a night on a boat, however, cancellations depend more on wind speed, direction and duration.

How do we get to you?

Our operation is based out on the water and requires a water taxi ride to reach us:

Water Taxi pick up:

(305) 697-0101
Badass Charters (dock #6)
711 Eisenhower Dr.‪
Key West, FL 33040

Be sure to contact us at least a few hours in advance to schedule your ride. Ride times are subject to availability.

Where can I park my car?

There is a public parking garage at

300 Grinnel St.‪
Key West, FL 33040

The garage charges $32 for 24 hours of parking and is about 1/2 mile from the water taxi pick up location.

How much stuff should I pack with me to spend the night on a boat?

Because space is very limited on a boat, it's best if you bring as little as possible, really only the things you will need for the next 12-16 hours that you will be on the boat. Be sure to bring snacks, drinks and a USB phone charger.

I can't swim; is it still safe to be on a boat?

Yes, just stay in the boat! All Armada vessels are equipped with the required United States Coast Guard safety equipment, including life jackets and throwable flotation devices. Keep in mind, safety equipment is for emergency use only, not recreational use.